Distance Learning FAQs 

Closure and Cancellations

We've heard different messages on how long schools will be closed. Do you know how long Vox will be closed?Vox has not set a date for when our will reopen because we don’t think that can be determined at this point. Learning would be online “until further notice.”

Are school activities and meetings cancelled?
All school programming and activities are cancelled until further notice.

Remote Learning

Do we need a computer or laptop?Yes. You will need a computer, laptop, Chromebook, or tablet to access virtual classrooms. If you do not have one and have not checked one out from Vox, please contact the school.

Who do I contact if I have trouble with the Chromebook my student borrowed from the school?
Our IT partner is here to help during closure. If there are technical issues with your Chromebook (keyboard, trackpad, screen, charger), please visit https://www.latechnet.com/student.

I am a parent who is not familiar with the virtual classroom system. Does this mean I have to run my home as if my child were in school? Do I log in at particular times? Can I please have more information on how this works? 
Each family will receive a schedule and instructions for how to access virtual classrooms. Check out our tutorials for video instructions on how to navigate virtual classrooms. Students will be expected to log in to video conferences with their teachers at particular times each day. Specific information that we provide will include instructions for you and your student to ensure successful distance learning.

What if I don’t have wifi at home or my internet isn’t reliable?
Charter Communications announced that they will provide free broadband for two months to households with students. To enroll in Charter’s free broadband program, eligible consumers must call 844-488-8395. The company said it will waive installation fees for new student households. Comcast has also announced that it will offer low-income families who live within Comcast service areas 60 days of free “Internet Essentials” service. Go to InternetEssentials.com, call 855-846-8376 for English, or call 855-765-6995 for Spanish. We will continue to add to this list as we learn of more options.

  • Using your mobile device as a hotspot
    Did you know that you may be able to use your cell phone’s data as a way to connect computers or tablets to the internet? By creating a mobile hotspot — a type of wireless internet service — you can easily connect multiple devices online. The hotspot feature on your phone uses your data plan to “tether” or connect other devices — like your student’s chromebook — to the internet. It’s important to note that using the hotspot feature will use your device’s data, and your data limits do apply. Video streaming over this type of connection will use a large portion of data, so try to avoid playing videos when connected to a hotspot. 

  • How to enable and connect to your hotspot:
    - iOS/iPhone: Follow these steps for using your device as a mobile hotspot.
    - Android: Follow 
    these steps for using your device as a mobile hotspot.

Exams

Will state exams continue as planned?
For schools that are closed, all California state assessments (Grades 3-8) have now been suspended for the rest of the school year, including the state English Language Arts Test, the state Mathematics Test, Grade 8 state science test, and the summative ELPAC test.

Work 

What if I have to work during the day?
You will receive a communication that outlines your student’s daily schedule so that you know what is expected of your student and can follow-up to make sure expectations are met. Additionally, your students advisor and/or teachers will remain in contact with you so that you are aware of how your student’s distance learning is progressing.

School Breakfast & Lunch

What if my scholar relied on school lunch?
We are happy to confirm that beginning Monday, March 23, Vox will be providing Grab & Go meals to students at our campus. Meals will be available for pickup from 7:30 a.m. to 9:30 a.m. at the school and distributed on a first come first serve basis. Walk up or drive up. Other LA schools will continue to provide nutritious meals to all students who need them during the temporary closure of schools. Food Centers will be open beginning Wednesday, March 18, and will be staffed weekdays from 7 a.m. to 10 a.m. Each child can take home two nutritious meals. To find the closest Grab & Go Food Center, see the map. The location closest to Vox is Bret Harte Preparatory Middle School - 9301 S. Hoover St., Los Angeles 90044. Click here for additional meal sites.

General 

Will teachers and staff be financially covered during this time?
All staff are working during this time, and will receive their regular salaries and benefits.

Will students still have “off” for Spring Break?
Yes, spring break will be observed from April 6 through April 10. Remote learning will resume on April 13.

What about graduations for seniors, 8th graders? Will those events be held?
We don’t know what public policies will be in place in two months or whether the spread of COVID-19 will have been halted. It is too early to tell.